Nordic e-commerce is growing exponentially. A year or two ago sales stood at more than SEK 140 billion. And this is in an industry that is said to comprise 90% logistics. This can benefit both CMP and the development of the neighbouring Malmö Industrial Park. 
nordicecommerceknowledge.com
With online shopping, the experience is linked to the logistics, i.e. how quickly the goods are delivered, and how good the returns process is.
PHOTO: Nordic e-Commerce Knowledge
E-commerce – fast-growing sector where almost everything is logistics 
Denmark is best at e-commerce in the Nordic region. During 2014 almost 40% of Danes shopped online every month. The corresponding figure for Sweden was 35%. Clothes and shoes are the major products, followed by consumer electronics, books, cosmetics and sport and leisure items. ”The Nordic region is leading the way, and one of the reasons is that we were early to embrace online shopping. In addition, we have had a high level of internet penetration for a considerable time, which has given consumers access to fast internet services”, says Sarah Wittbom, CEO of the Malmö-based company Nordic e-Commerce Knowledge. During 2014 an average of 12.4 million people shopped online in the Nordic region each quarter. Typical for e-commerce in our latitudes is that almost all age groups in the region – from 15 to 75 – shop online. Behind the growth are e-commerce companies which in many cases have logistics facilities throughout the world. Goods are stored and packaged at these hubs before being delivered to the customer. These are the sort of logistics hubs that CMP and Malmö City want to attract to Malmö Industrial Park. The area is located in a dynamic region with good logistics solution and a well developed infrastructure.  ”Furthermore, Öresund is a multicultural region where a large number of languages are spoken. This is of interest to e-commerce companies that want to establish large customer centres”, Sarah Wittbom observes. ”And even though the Öresund region is a comparatively small market, it can function as a starting-point for a larger expansion, primarily through proximity to the countries in the Baltic region.” Sarah Wittbom points out that large e-commerce companies have advantages that benefit their expansion. They are financially strong, can derive benefit from economies of scale and are a well-established concept. However, regardless of the size of company, she emphasises that e-commerce is 90% about logistics.  ”With traditional commerce it is the shop that characterises the purchasing experience. With online shopping, the experience is instead linked to the logistics, i.e. how quickly I receive my goods and how good the returns process is”, she says. ”At the same time, the logistics and returns process is expensive for the companies, it’s another reason why they have to have cost-effective solutions in this sector”, Sarah Wittbom continues. ”The quality throughout the entire logistics chain is therefore also important to e-commerce companies.” What Sarah Wittbom is saying is that haulage companies and other specialists in this chain must play a greater role in the future. ”It is about supporting the e-commerce companies with strategic expertise in relation to everything from transportation and warehouse optimisation to packaging and environmental issues”, she says. ”I also feel that the logistics suppliers must get better at business development and have the courage to invest. Quite simply, more innovation is needed – new, more tailored services, that are suitable for e-commerce.” 
# 1 2016
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On cruise with DFDS  DFDS is a leading shipping company in northern Europe, operating the ferry line between Copenhagen and Oslo. Last year passenger numbers increased on this popular route. Read more
Check on energy consumption   An energy survey has been conducted at CMP in Copenhagen. It will facilitate the work of making energy efficiencies and implementing other improvements. Read more
Practical service from CMP Improve your planning, request  e-mail or SMS prior to Cruise ship arrivals. www.cmport.com/ships-in-port
Top class rail freight services CMP is a natural hub for rail freight. There is a high level of capacity and flexibility for this environmentally friendly form of transport. View film
Ideas lab at CMP A number of European port CEOs recently participated in an ideas lab at CMP. On the agenda was Europe’s future transport system. Read more
News feed Read more
E-commerce produces logistics flows Ecommerce is growing exponentially and 90% of the operations consist of logistics. This can benefit CMP, which wants to attract more customers in this sector. Read more
Focus on special freight CMP’s offer in relation to special freight is comprehensive and includes everything from logistics and packaging to lifting, lashing and transport. Read more
Construction start in Visby Construction is fully underway on the new cruise ship quay in Visby. Work started in February on the project, which will make Gotland a leading cruise destination.  Read more
IN THIS ISSUE
Editorial Another packed edition of CMP News. Read more
www.greenport.com
According to the operators the customer interest is great, and the new shuttle has further strengthened CMPs position as a strategic link for goods shipped between Scandinavia and the continent. The service has daily departures six days a week. The customers can drop off freight as late as seven in the evening and have it delivered Stockholm/Årsta the next morning.
In september 2015 Green Cargo opened the new shuttle rail service in collaboration with Copenhagen Malmö Port.
www.greencargo.com/produktblad_skane_arsta.pdf
Great interest in new shuttle rail service
The ScanMed-corridor links Scandinavia with the Mediterranean. It passes through regions which generate more than 27% of the EU’s gross national product. 
ec.europa.eu/transport/corridors/
Pat Cox, the EU’s transport coordinator organised the ideas laboratory. He invited the CEO’s of 25 of Europe’s main ports to Malmö, with CMP acting as host. “The aim was to highlight good examples and exchange experiences between the ports in order to develop a more effective and sustainable transport corridor”, reports Johan Röstin, CEO of CMP. “And naturally, we are very proud that the European Commission chose to hold the first meeting in Malmö.” The flow of freight is of crucial importance in ensuring that transportation in the future is flexible and cost-effective. The ScanMed transport corridor links Scandinavia with the Mediterranean. It passes through regions which generate more than 27% of the EU’s gross national product.  “The ScanMed-corridor delivers numerous benefits in the form of increased effectiveness, sustainability and cooperation. My goal is to facilitate exchange of experiences between colleagues. The ideas lab at Copenhagen Malmö Port was a great success”, says Pat Cox, European coordinator for the ScanMed transport corridor. Gert Nørgaard is Strategy & Planning Manager within CMP and took part in one of the ideas lab’s working parties. “We discussed the ports’ organisation, what opportunities a merger might provide, and other collaborations to make the ports more effective”, he says. “I used the example of the formation of CMP, which is a cross-border collaboration.”  “The ongoing cooperation with Region Gotland in relation to cruise traffic in the Baltic was also presented”, Gert Nørgaard continues. “In addition, we touched on our collaboration with the ports in Luleå, Lübeck and Venice, which focusses on transfer of RoRo freight to trains and boats in the ScanMed-corridor. CMP is a so-called Core Port in Europe in both Copenhagen and Malmö. It means that the facilities are strategic hubs in Europe’s future transport corridors. “This entails a responsibility and sets requirements on effectiveness for the ports to be an attractive alternative”, emphasises Johan Röstin. “For us, collaborating with other ports to support the development of the transport system of the future is self-evident.  The discussions in the ideas lab maintained a high level and were rewarding”, he concludes. “I am very positive towards continuing the discussions in the future. It was also particularly gratifying that CMP was highlighted as a good example of how cooperation can contribute to development and increased employment in the transport sector.”
Ideas lab for European ports at CMP
Effective and sustainable transport corridors – that was the theme when a number of port CEOs recently participated in a so-called ideas lab. CMP acted as host for the event, which focussed on Europe’s future transport system.
In early February, Region Gotland, CMP and building contractor Aarsleff invited  to the groundbreaking ceremony for the cruise quay in Visby. The quay will be completed in spring 2018. On site at the ceremony were, among others, the  Regional Executive Chairman Björn Jansson together with Johan Röstin, CEO of Copenhagen Malmö Port. Gotland County Governor Cecilia Schelin Seidegård  also participated along with representatives from the tourism and hospitality  industry and of course the media.
With the new cruise quay more ships will be visiting Visby. Therefore, Region Gotland and CMP will be able to help develop cruise tourism in the Baltic Sea in general and on Gotland in particular. ”We have long experience of developing cruise ports and marketing destinations. Being able to offer our customers Visby as a cruise destination will make the cruise routes in the Baltic more attractive. We are anticipating 150 arrivals per year in the future. Naturally this is positive for us, but it also contributes to developing tourism on Gotland. We are really looking forward to it", says Johan Röstin, CEO of Copenhagen Malmö Port AB. Sustainability in focusAn important aspect is the environmental impact cruise operations have on the Baltic Sea. The ships must be able to discharge their waste water into an equalizing basin, from where it is pumped onward to the sewage works. The sludge can then be used in biogas production on Gotland. That will contribute to relieving the Baltic of additional pollution 
 Two 340 metre long ships will be able to dock simultaneously at the cruise quay when it is completed. Including abutments, it will extend a total of 530 metres out into the sea. It will be possible to dock at Visby with an average wind of up to 14 metres per second. A terminal for passengers and crew of about 300 square metres is planned on the abutment. 
From left: Johan Röstin, CMP, Ole Steen Christensen, Aarsleff A/S and Björn Jansson, Region Gotland.
www.gotland.se
PHOTO: Region Gotland
Construction of Visby's new cruise quay under way
The familiar blue and white ships on the Oslo route are the most visible symbol of the transport group DFDS, which is one of CMP’s oldest and most established shipping customers. The group had a record year in 2015: Turnover increased and profits nearly doubled in relation to 2014. 
PHOTO: Dennis Rosenfeldt
www.dfds.com/
”2015 was a record year for us. Our goal now is to further increase profits. We have the capacity in terms of ships in place to reap the benefits of continued growth in our key European markets, and we are continuing to target our work on improving customer satisfaction and efficiency,” says Niels Smedegaard, CEO. 

For 2015 as a whole, turnover grew by 5% to DKK 13.5 billion. The growth in turnover is due in particular to higher volumes of freight and more passengers in the route network, a development which also continued in the fourth quarter where growth in turnover was 10%.  Freight and passenger volumes continued to rise in the fourth quarter in most markets, viewed in relation to the same quarter last year. Turnover rose by 9% to DKK 3.3 billion.   Turnover on the Copenhagen-Oslo passenger route fell somewhat in the fourth quarter after a series of cancelled departures due to bad weather.  Strong earnings in 2015 were primarily a result of higher capacity utilization in the English Channel, where the professional situation has now been sorted out, increased freight volumes and passenger numbers as well as a more efficient operation, including installation of environmentally friendly scrubber systems. Freight volumes and passenger numbers are expected to continue rising in 2016, supported by the focus on customers and anticipation of growth in DFDS’ key European markets.  
During 2015 DFDS increased its turnover by 5% to 14.5 billion Danish kronor.
Record turnover for DFDS
PHOTO: Johan Ramberg
www.cmport.com/en/business/logistics
CMP has a comprehensive offer within special freight including logistics, packaging, lifting, lashing and transport.
CMP offers professional freight handling. Besides the normal ship-to-shore assignments, CMP can also facilitate logistics for any freight you have that requires special treatment. We have the space and capacity for this, along with the skilled staff to deliver an overall solution for your assignments. 
In Copenhagen CMP can offer:     Logistics solutions – in the port or on-site Packaging and lashing – in accordance with up-to-date rules and specifications Heavy lifts – 71 tonnes on a hook Specialised trucks – 28 tonnes or 5 tonnes in a container ”At CMP we are able to package many of the customer’s logistics assignments together in a single solution, instead of the customer having to engage a range of suppliers to get the jobs done. It can be particularly difficult for foreign customers to obtain an overview of options and capacity. We can manage the coordination,” says Henrik Poulsen, Logistic Coordinator, Port & Terminal Operations.    ”The 4 machines that are drilling Copenhagen’s metro were brought in through the quays at CMP in Copenhagen. Besides the 22,000+ sets of rings it is taking to construct Copenhagen’s metro, there are four drilling machines with an overall weight per machine of just under 500 tonnes, which were manoeuvred from the ship to the customer’s assembly site by CMP. CMP has been involved in the entire process, from unloading the ships to the actual assembly process, as supplier of heavy equipment and partner in lifting components. CMP is supplier from project phase to ultimate execution of any assignment, and is happy to participate in mapping needs, and also to act as a sparring partner in connection with logistics challenges which potentially arise throughout the course of the project.” And it doesn’t have to be major assignments with lots of containers, it can be isolated assignments consisting of logistics, packaging, lifting, lashing, transport, etc. ”We can also resolve lashing assignments, and our customers benefit from the fact that we are able to deal with packaging and ensure that the freight is packed correctly for the entire journey, in accordance with applicable rules and in collaboration with the customer.”  CMP maintains regular contact with the large shipping companies, as well as legislative bodies, in order to ascertain whether there are any changes to their freight requirements.  CMP is also one of the only operators that can offer lifts inside a container of up to 5 tonnes, which is a greater capacity than normal. Handling large, out of gauge goods is another speciality in which the port is highly experienced.  Large construction projects like the Metro and the Amager Bakke power station benefit from CMP’s capacity to offer storage areas, heavy lifts and transport. CMP receives concrete panels for the construction of the Metro tunnels, and stores them in the port. The large tunnel boring machines were also stored in one of CMP’s warehouses before they were transported to the construction sites. CMP´s solutions extend over 2 terminals in two countries, with the option of supplying an overall solution.
Logistics, heavy lifts and special transports 
PHOTO: Johan Ramberg
The cruise season has begun
CMP and SCA Logistics have signed a partnership agreement. It makes Malmö a new hub in the hygiene and forestry industry company’s transport network. The goods arrive by ship at CMP, where they are transhipped and sent on to customers in the region.  “We’re delighted with the partnership with SCA Logistics, who are adapting their products and goods flows in a skilful way according to market conditions. This benefits our business, which is at the heart of the Öresund region. In subsequent stages we look forward to being able to grow volumes together with this major, well-respected customer,” says Ann-Charlotte Halldén Åkeson, Key Account Manager at CMP. RoRo ships from SCA Logistics will be calling at CMP once a week. The first one will arrive on 20 March. The company provides sea and land transport services within Europe and to other markets all over the world. The business is based on a network of terminals at strategic locations all over Europe. SCA Logistics is part of SCA’s Forest Products business area, which produces, among other things, paper for packaging and printing.  SCA Logistics operates RoRo services primarily with paper products. Ships travel between ports in Sweden, Germany, the UK and the rest of Europe. The new agreement means that CMP is now part of this transport network. In addition to ships calling at port, the partnership also includes storage and handling. In Malmö, SCA’s products will be transhipped onto trucks for onward transport to customers in the region.  “One of CMP’s strengths is the proximity to Denmark and the rest of the Öresund region. The strategic location is also one of the reasons why we have added Malmö to our transport loop,” says Magnus Svensson, CEO, SCA Logistics.  “CMP also has plenty of capacity in the form of areas and terminals. We’re also good at adapting technology and service to meet our customers’ changing needs, says Ann-Charlotte Halldén Åkeson.”
The cruise season started already in January but the peak season is during the Summer period. A new cruise list for the entire season can be downloaded from our website, http://www.cmport.com/news-and-media/brochures.  A printed copy can be picked up at By & Havn, Ndr. Toldbod 7, Copenhagen or at CMPs office in Copenhagen, Containervej 9.
More electric buses via CMP in Malmö
www.byd.com/
The Chinese company BYD has supplied further electric buses to the Swedish market. This expands its collaboration with CMP, which unloaded the buses at its vehicle terminal. Interest in electric buses is growing, and many Swedish cities are now focusing on completely fossil-free transportation. Electric buses are being tested in local traffic in cities throughout Sweden.  In autumn 2015, BYD delivered buses to Eskilstuna and Ängelholm. Another delivery was made recently. These buses will also be put into service in Ängelholm. The town has taken the decision that its own transport services will be fossil-free by 2021.  As previously, the buses from BYD were unloaded at CMP in Malmö, which is Scandinavia’s largest vehicle port. “It is positive for us that interest in electric buses is growing. We are specialists in transporting vehicles, as well as heavier vehicles in the high and heavy segment”, says Johan Röstin, CEO of CMP. “Another competitive advantage is the port’s strategic location, which makes it quick and easy to transport the buses onward to their final destination”. BYD is the world’s largest supplier of electric-powered vehicles. In 2015 the company’s market share grew to 11%. BYD’s long-term strategy is to be able to offer electric-powered options for the majority of vehicle types, for example, private cars, taxis and lorries, as well as work vehicles used at airports, in warehouses, for mining operations and in ports. “The agreement between our two companies is also based on the fact that we will be marketing each other’s products and services. It opens up interesting possibilities, particularly considering that BYD has a green profile and a number of products based on advanced environmentally technology”, says Johan Röstin. 
www.cmport.com/news-and-media/brochures
www.sca.com/en/logistics/
CMP new hub for SCA Logistics 

The survey will contribute to enabling CMP to work more systematically on the energy issue.
The survey complies with an EU directive which stipulates that all large companies must provide an illustration of their energy usage. CMP’s review has focused on heating systems and electricity consumption in its properties, as well as on energy used in the goods handling process. “In addition, the survey will enable identification of potential energy efficiency measures”, says Petra König, CMP’s environmental manager. ”The review was conducted in the form of an external audit which took place over two days in Copenhagen.”  Prior to the audit, CMP completed an extensive questionnaire which focused on energy data and other basic facts from the operation. “For us, it is interesting to link energy consumption to key ratios that can be monitored over time, for example, energy consumed per tonne of freight handled. This was something we discussed with the auditor and which the survey will contribute to producing”. She also indicates other potential improvements, including replacing diesel technology with electric power in fork-lift trucks and other machinery. Another change might be that CMP concentrates to an even greater extent on LED lights. These lights are more expensive to buy, but consume less energy. “Now that the results have arrived, we can state that we are heading in the right direction, but that we need to work more systematically on the energy issue”, Petra König sums up. “Another positive aspect was that we have now obtained a summary in figures of our current consumption. This will facilitate work in the future, where comparative figures are important in enabling the effect of the improvement initiatives to be measured.” The survey can also be significant when CMP plans the design of the future container terminal. The background is that the current terminal in Copenhagen is going to be moved.  “When a new facility is built, it is of interest to take energy consumption into account. Not just for environmental reasons, but also in order to become even more competitive. Furthermore, with new construction we are able to produce smart new systems in a completely different way than when we try to improve an existing facility. Designing the terminal optimally enables the number of lifts and transports to be reduced, which saves energy.”  An energy survey of CMP’s facilities in Malmö will also be performed during 2016.
CMP is getting to grips with its energy consumption. First up are the facilities in Copenhagen, where a major survey has now been completed. 
www.cmport.com/corporate/environment/energy
Energy consumption at centre stage
PHOTO: Dennis Rosenfeldt
A grip on energy consumption
DFDS – leading ferry operator
E-commerce has potential
More articles
Ideas lab at CMP
Johan Röstin
Welcome to the year’s first edition of CMP News. This time too we are offering lots of interesting articles – about ourselves as well as about customers and business partners with whom we collaborate. Europe’s future transport system is a major issue affecting a company such as ours, particularly as we have been designated an EU Core Port. This means that we have an additional importance for transport flows within the Union. Earlier this year we had the benefit of acting as host for what is called an ideas lab, where the focus was on a range of issues that will be of importance to the European ports in the future. Some of the content in the ideas lab is presented in this edition of the magazine.  We also say more about e-commerce, a rapidly expanding sector throughout the Nordic region. In many respects, e-commerce is about good logistics solutions and we would therefore like to take the opportunity to profile our wide-ranging logistics expertise in relation to this expanding sector. Immediately adjacent to Norra Hamnen is Malmö Industrial Park, which offers attractive sites for businesses including e-commerce companies which need to have a strategic location for their operations.  Continued energy efficienciesWith regard to the environment, the energy survey that was recently conducted at all our installations was presented in Copenhagen. This gives us excellent statistics of our energy consumption. The data will now constitute a practical aid in the ongoing work of making energy efficiencies. Incidentally, a similar survey will be performed in Malmö later this year.  DFDS operates the popular ferry line between Copenhagen and Oslo. The number of passengers increased substantially last year. Both the popular ferry route and the company that provides the service are presented in an individual article.  Work stared on the new cruise terminal in Visby in early February. It will be inaugurated in two years time, in spring 2018. It will pave the way for an exciting development of cruise traffic in the Baltic, where CMP clearly has a leading role to play. Read more about this interesting project for the future. Enjoy the read! Johan Röstin, CEO of CMP PS. I hope that you are continuing to appreciate this digital edition of CMP News, which will be celebrating its first anniversary in the next few days! 
Read more about CMP at www.cmport.com
CMP News is distributed by Copenhagen Malmö Port AB (CMP). Editor: Johan Röstin.  Writers: Nils Francke, Kajsa Jacobsson, Fredrik Lilieblad and Lotta Solding.  Contact address: CMP, Terminalgatan 18, Box 566, 201 25 Malmö, Sweden.  CMP, Containervej 9, Box 900, DK 2150 Nordhavn, Copenhagen, Denmark. Subscription: www.cmport.com/news-and-media/subscribe E-mail: info@cmport.com  Production: Helium.
Another packed edition of CMP News
CMP News is distributed by Copenhagen Malmö Port AB (CMP). Editor: Johan Röstin.  Writers: Nils Francke, Kajsa Jacobsson, Fredrik Lilieblad and Lotta Solding.  Contact address: CMP, Terminalgatan 18, Box 566, 201 25 Malmö, Sweden.  CMP, Containervej 9, Box 900, DK 2150 Nordhavn, Copenhagen, Denmark. Subscription: www.cmport.com/news-and-media/subscribe E-mail: info@cmport.com  Production: Helium.
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