Improved taxi service

CMP is testing a new approach for this year’s season that will improve the taxi service for cruise passengers. Every Friday the 4 – 5 largest taxi companies in Copenhagen will receive advance information about ship arrivals during the weekend and in the coming week.

”We tell them the quays at which the ships are docking at and where there is likely to be the greatest need for taxi services”, says Arnt Møller Pedersen, COO, Cruise, &Ferries within CMP. “It can also make planning easier for the taxi companies.” 

There are about 1,800 taxis in Copenhagen and it will hopefully now be easier for them to find customers arriving with cruise ships. And there is a major requirement, as it can involve thousands and thousands of people who need help with transportation when several ships arrive simultaneously at CMP’s different quays. The passengers want help to get to shops, restaurants and sights in the city centre, as well as taxis to travel to Kastrup international airport.

”Copenhagen is one of northern Europe’s largest cruise destinations. It is teamwork that lies behind its successes, with many different actors within the tourist industry contributing their services,” Arnt Møller Pedersen emphasises. “And an improved taxi service will now enable CMP and the taxi companies to together raise the passengers’ experience of Copenhagen to an even higher level.”

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